1. Acceptance
These Terms of Use are an agreement between you and Studio WebApp B.V., Amsterdam, the Netherlands ("we"), the operator of SOUVERAIN — the apps for iOS, Android, macOS and Windows and the souverain.pro websites. By creating a Souverain profile or using the app you accept these terms. If you do not accept them, do not use Souverain. Our Privacy Policy explains how we handle data and forms part of these terms.
2. Eligibility
You must be at least 18 years old to use Souverain. By using the app you confirm that you are. We may remove any profile we reasonably believe belongs to a minor.
3. The service
Souverain lets you discover members physically nearby (via Bluetooth), connect with contacts, exchange messages and media, take part in groups and meetings, and make audio and video calls. Members are anonymous: there is no account, e-mail address or phone number — your identity in the app is a randomly generated code plus the profile you choose to show. We do not know who you are and hold no personal data about you beyond that profile.
Souverain is a multi-system messenger. Organisations may run their own Souverain system on their own servers; the app can connect to one or several such systems, and you register a separate profile on each. Each system's operator is responsible for its members and its rules, in addition to these terms. These terms govern the app and the system we operate ourselves.
4. Zero tolerance for objectionable content
Souverain has zero tolerance for objectionable content and abusive users. You may not share content, or behave in a way, that is:
- harassing, bullying, threatening or intimidating;
- hateful or discriminatory on any ground;
- sexually explicit or exploitative, or that involves minors in any sexual context;
- violent, or that glorifies or incites violence or self-harm;
- illegal, or that infringes the rights (including intellectual property) of others;
- impersonating another person or organisation, or misleading about who you are;
- spam, scams, or unsolicited commercial solicitation.
Violations lead to removal of the content and permanent ejection of the offending user from the service.
5. Reporting and blocking
Every profile offers a Report (⚑) function to flag objectionable content or abusive behaviour, and a Block function that stops all contact with a user, for eight hours or permanently. Blocking is also offered on every incoming chat, call and contact request. Reports are reviewed by our moderation team and acted on within 24 hours: offending content is removed and offending users are ejected. Reports can also be sent to support@souverain.pro.
6. Your content and your controls
You are responsible for the content you share and for keeping your device secure. You retain all rights to your content; you grant us only the technical licence needed to deliver it to the people you send it to. You can delete your own messages at any time, clear your entire chat history, block or remove anyone, leave groups, and delete your Souverain profile — all directly in the app. If you delete your profile, your data is removed from that system's servers; copies of messages you sent remain on your contacts' devices, as in any messenger.
Your recent chat history may be backed up, encrypted with a key that only your devices hold, to your own iCloud or Google account so it survives reinstalling the app. That backup is stored by Apple or Google under their terms; we never receive or can read it.
7. Termination
We may suspend or permanently remove any user who violates these terms, without prior notice and without liability. You may stop using Souverain at any time by deleting your profile in the app's settings.
8. Disclaimer and liability
Souverain is provided "as is" and "as available", without warranties of any kind, express or implied. Nearby discovery depends on Bluetooth range and device conditions; message and call delivery depends on network availability and on the system's operator. To the maximum extent permitted by law, Studio WebApp B.V. is not liable for damages arising from your use of the app, from its unavailability, from a system operated by another organisation, or from content shared by other users. Nothing in these terms limits liability that cannot be limited under applicable law, including your statutory consumer rights.
9. Contact
Questions about these terms, or reports of inappropriate activity, can be sent to support@souverain.pro. Studio WebApp B.V., Amsterdam, the Netherlands.
10. Governing law and changes
These terms are governed by the laws of the Netherlands; disputes fall under the jurisdiction of the competent court in Amsterdam, without prejudice to mandatory consumer protection in your country of residence. If we change these terms, we will update this page and the date above; significant changes will be announced in the app, and continuing to use Souverain after that means you accept the updated terms.