1. Scope
These standards apply to the Souverain apps for iOS, Android, macOS and Windows and the souverain.pro websites, made and operated by Studio WebApp B.V., Amsterdam, the Netherlands, and to the Souverain system we operate at api.souverain.pro. Organisations running their own Souverain system are bound to apply standards at least as strict. They complement our Privacy Policy and Terms of Use.
2. Not for children
Souverain is designed for adults. The app is not directed at children under 16, and users under 18 are not permitted. If we become aware of a profile belonging to a child, we remove it.
3. Zero tolerance for CSAE
Child sexual abuse and exploitation — including child sexual abuse material (CSAM), grooming, sextortion, trafficking, or the sexualisation of minors in any form — is strictly prohibited on Souverain. This applies to every part of the service: profiles, profile photos and videos, chat messages, shared media, group content and calls.
4. Enforcement
- Content or accounts involved in CSAE are removed immediately upon discovery or substantiated report, and the user is permanently banned from the service.
- Where the law requires or permits, we preserve evidence and report offending accounts and material to the competent authorities — in the Netherlands the police and Offlimits / Meldpunt Kinderporno, and internationally to bodies such as NCMEC — and we cooperate with law-enforcement requests.
- We comply with applicable child safety laws, including EU and Dutch law.
5. In-app safety tools
- Report — every profile carries a Report (⚑) function; reports are reviewed with priority and acted on within 24 hours.
- Block — any user can be blocked directly from their profile or an incoming request; blocked users cannot contact you.
- Decline and delete — chat requests and contact requests can be declined; chats and shared content can be deleted; groups can be left at any time.
- Local discovery is optional — visibility to nearby users can be switched off at any time in the app.
6. Reporting
If you encounter content or behaviour on Souverain that may involve the abuse or endangerment of a child, report it to us immediately at support@souverain.pro with the subject "Child safety". Reports are reviewed with priority. If a child is in immediate danger, always contact your local police first.
7. Child safety point of contact
Questions about these standards, and notices from authorities or child-safety organisations, can be directed to Studio WebApp B.V. at support@souverain.pro.
8. Changes
If we change these standards, we will update this page and the date above.